Please help! Learn more about Stack Overflow the company, and our products. You can't get the resolution you want when you talk with an IRS agent. File an accurate return and use e-file and direct deposit to avoid delays. Please can anyone help me and everyone that's going thru these issues give us some type of REAL ANSWERS!!!! Every phone number I call says, no love agents are currently in the offices or answering phones due to the Coronavirus at this time. UnlockGo is definitely the safest and most effective way to help you bypass activation lock on iPhone and iPad without Apple ID or password. The code is only valid for 10 minutes. Overview of Features Offered by Intuit. Our help lines are open Monday through Friday. Phone calls originate from 202-318-5542.. Has anyone solved the problem, I am facing same issue, unable to get IRS text to verify account. If your identity verification attempt was unsuccessful, it means that the information you provided did not match the authoritative sources we use for verification. Start by visiting the. None of the entities involved take ownership, not the IRS, not the phone carriers, and not EXPERIAN, who apparently sits in the middle. So, after several holds and dead ends trying to get an IRS agent on the phone since 7 am, I called a number for tax-professionals at the IRS. I have had it with a bank with a credit card and with the irs. Who can I contact for free help with certain IRS forms? Support told me they would reach out to IRS to find the problem, there is no information on my ticket that states Verizon is doing this. IRS support number for e-Services registration is (866)255-0654, 1,2,1 with estimated wait time of 30-60 You can mail the form, but for the fastest results, you should fax it to your local office. I ran into the same issue trying to create a USPS account. They can provide you with a toll-free number to verify their identity. I don't know What else to do! However, there are many other numbers for specific questions and concerns. i AM tring to resve a cp12 notice and cant get anyone to resolve it. There are a few identity tests (e.g., provide an account number from credit card or something else, retrieve a code from your e-mail address). They do have a phone number to support businesses. The consent submitted will only be used for data processing originating from this website. Do not file a second tax return or call the IRS. If an IRS agent doesn't meet these criteria, they are not legit. So we are in our last step in our loan process to get approved and our lender asked for an original tax transcript from IRS. Go to the IRS's website to set up your online account. Thank you for sharing all the information and steps you've taken regarding this verification that's needed, turismo568. So far, nobody has been able to offer assistance. it's a huge problem. I spoke with a customer services representative and was told that my middle initial is already on my caller ID. I am by no means looking for any type of sympathy but I am a single mother making minimum wage and i work hard to support me and my son and it's hard already being a single parent but right now with everything our country is going thru its even harder for alk of us right now! No luck. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals. They only request payments to the US Treasury not to any other entity. Unsuccessful verification attempts may be due to many reasons: You may have recently moved. Note: You cant get your AGI over the phone. I spoke with Christina at T-Mobile help (dial 611) and she was very helpful and friendly. If you live in Alaska or Hawaii, you can call between 7 am and 7 pm Pacific Time. I only recently discovered this "feature" (and wish I had discovered it sooner). Please if there is anyway you could possibly help me please help me! Text. (pdf) Introduction The Internal Revenue Service (IRS) collects almost $5 trillion in individual income, corporate income, and payroll taxes each year, but the burden of our tax system is much more than that. IRS Phone Numbers for Tax Pros. $360 via promo credit when you add a new smartphone line with your own 4G/5G smartphone on 5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone (all lines on account req'd on plan) plan between 4/6/23 - 5/17/23. You can create an online IRS account. @Constructive So far it seems to still be under the separate thread. (Probably not, my spouse, a Verizon customer with an iPhone, was able to create an IRS account without difficulty. "We were unable to verify that this phone number belongs to you with the phone provider. They can call the IRS on your behalf and help you navigate the complex tax rules. There are a couple places that my mom's name is next to my phone number instead of my name. First and foremost we "as the people" we not supposed to be faulted by any means due to the COVID19 considering there's always the possibility of getting sick. I am not sure what information the IRS site is requesting when the verification is sent but when it comes to prepaid and postpaid accounts, when a prepaid number is converted to a post paid account, the old prepaid account is removed from our systems so there should not be anything hiding anywhere. According to the IRS, this means the agency could not determine your eligibility for a payment. And it shouldnt fall on the customer to try and figure out. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Luckily, there are all kinds of tools that can provide you with the info you need, so you don't have to call the IRS. During tax season, the IRS may have special weekend hours. Here are the phone numbers and times if you have questions about individual, business, non-profit, estate, gift, or excise taxes. To learn more, see our tips on writing great answers. Call the IRS telephone number at 1-800-829-1040. IRS does not have any consumer support option for registration to their online systems. Even that little bit of information took her awhile to find. I've verified that it shows as Last name, First Name, Middle Initial. To reach the IRS, just pick up the phone and call 1-800-829-1040. There are two things your Congressman or Senator can do if youre having trouble dealing with the IRS. Then, you can narrow down your search to find a tax pro who has experience with your specific concern. 8 a.m. to 5 p.m. local time, Estate and gift taxes (Form 706/709)866-699-4083 Enter your address in all caps. There was nothing to do, but go to the SSA offices and have it handled officially. The letters are sent to youvia U.S. mail. IRS can't verify my phone number So we are in our last step in our loan process to get approved and our lender asked for an original tax transcript from IRS. Are your Social Security benefits taxable? The busiest times are during lunchtime and when people start to get off work. tool. IRS does not have any consumer support option for registration to their online systems. I have had my number for years. Press 1 for "form, tax history, or payment." Press 3 for all other questions. How to add double quotes around string and number pattern? So I have received neither check and need it. An official website of the United States Government. You want to remove penalties from your account. TheTaxpayer Advocate Serviceis a special office in the IRS that helps taxpayers who believe theyve been treated unfairly or not provided with an appropriate level of service. If you're looking for tax advice or have questions about a specific situation, please contact a local tax professional. How to Get a Veteran's ID Card. To expedite the process when calling, you must have: Your 5071C letter, 5747C letter, 5447C letter, or 6331C letter The Form 1040-series tax return for the year shown on the letter Note: A Form W-2 or 1099 is not tax return Any other prior year tax return, if you filed one Any supporting W-2s, 1099s, Schedule C, Schedule F, etc. Each listing will show the address of the IRS office, its hours, and a list of local services. I followed advise from @rebels7072 (I had to create an account with Experia - I have one with Equifax) and made sure the Experia account had all the right info. Threatening to call the police or immigration officials. I switched over to personal account with Verizon, read all for forums, switched the caller ID to my personal name, and tried again. Is anyone able help me solve this? This has been going on for 2 years. I don't know if mine was recognized yet. I don't believe this to be true, since the IRS always contacts you via mail. To protect yourself, you must know the signs of an IRS phone scam. Second, if they hear from enough angry voters, they have the ability to do things like making sure the IRS has enough resources or getting people who arent doing their jobs fired. Please, I am a single mother and struggling I need my tax money!!!! Unfortunately my appointment was cancelled with the MVA due to current Pandemic we are currently facing, COVID-19. This would reflect in experian although i couldn't really verify experian report and i suspect it didn't matter much once you are in the phone verification section. ALL are in my name and my names on the caller ID and CNAM lookup tool. I suspect the old prepaid status may be hiding somewhere in T-Mobile system records which IRS checks to see the type of account one has. Please try again in a few minutes. ID.me appears to be an outside provider of security services for the IRS and the use of the ID.me system is now mandatory for new users to access the on-line features on the IRS website. Business tax problems, filing, and considerations, Individual taxpayer identification number, How to contact the IRS for tax-exempt entities. We hope you enjoy the rest of your weekend! However, the answer to why the IRS is not answering phone calls is that they just dont have enough people. We'll send you an e-mail with instructions to reset your password. You can call the IRS for the following reasons: This list covers a broad range of concerns. Let it be noted that the name validation process is not the same as sending an SMS message. You can edit the name that appears on Caller ID. The surge is more than a 300 percent increase in phone. T-Mobile support states they do not know the reason for this failure. Speaking to an IRS agent is often easiest right when they open or right before they close. Here is a list of the IRS's phone numbers and links to resources with more information about each of these topics. Use ourInternational Servicespage. If the mobile phone number cannot be linked to your name, you may opt for a mailed activation code during registration. To reach a live person at the IRS about your individual taxes, select these options: 1, 2, 1, 3, 2, ignore two requests for your Social Security Number, 2, 4. Have a copy of the 5071C letter you received and a copy of the tax return for the tax year shown in the letter. did you solve the problem? If you keep calling and the IRS never picks up the phone, heres what you can do. Please double check that your phone number was typed correctly or try a different number. Request a code via phone call from the login screen or try again later. You can also call 800-366-4484 to verify the agent's badge number. You need to schedule an appointment. How Will I Be Asked to Verify My Identity? I also didnt file for 2018. Sadly, she said their applications are designed and tested to be compatible only with Internet Explorer even though they could work with other browsers. Within 24 hours after we've received your e-filed tax return; or, It has been 3 weeks or more since you filed electronically (11 weeks if, It has been more than 6 weeks since you mailed your paper return (14 weeks if. Then, the system will ask for your Social Security Number or Employer Identification Number. You may not have known the following services are available online. My issue is that I recieved a letter from the IRS for me to proove my identity so i called the phone number listed on the letter I recieved and then had to make an appointment with the IRS for a face to face interview. Scan this QR code to download the app now. has anyone been able to solve this? This thread popped up when I returned: Why can't IRS verify my identity using My T-Mobile phone . The collection agency will also send you a placement notice. That happened to my husband and me. Generally, your phone number determines local time rather than your location. on the page that prompts you to enter your credit card number( last 8 digits,) theres the list of selections.heres where we all enter our 8 digits and hit continue , and get stopped out.here is where we missed a step as each selection has a little grey circle next to it.after you enter your number touch the little grey circle next to the . Manual processing can cause delays, and they can be triggered by a number of factors, including errors or miscalculations on the return, or even security protocols that flag returns for ID. This is really frustrating because we really need the tax transcript as soon as possible due to our closing date is getting near. The IRS operates its phone lines from 7 a.m. to 7 p.m. in each time zone. Hello, doesnt everyone understand that we don't need to be told to contact the IRS no matter what the reasoning is! T-Mobile support states they do not know the reason for this failure. The IRS website is "unable to verify my mobile number" at this time, and they have temporarily closed any mail-verification request, due to pandemic. I did not file taxes in 2018. Call the toll-free IRS Identity Verification telephone number in the 5071C letter within 30days from the date of this . I need my 2018 tax return in order to file this years returns. If we do not receive a confirmation from the IRS that the legal name matches the TIN, we display an error message in your Dashboard requesting your corrected tax ID information Additional Information Are any T-Mobile customers able to register at IRS web site? Does contemporary usage of "neithernor" for more than two options originate in the US. No action is needed to contact the IRS." The IRS notes again that, if you verified your identity. IRS Phone Numbers and Tax Help Options The exact wait time varies based on why you're calling. You must wait 3 weeks after filing the form before using Wheres My Amended Return? You have the option of entering your How to handle the Equifax Breach this tax season? For some of the reasons above, the IRS has tools that are designated to answer those questions. Telephone service wait times are higher on Monday and Tuesday, during Presidents Day weekend and around the April tax filing deadline. You can search for a local Taxpayer Advocate Office on the IRS's website. On the next try, it still failed to verify. You may have answered security questions incorrectly. If you cannot complete this step, click on "Verify your address by mail instead.". If youre having tax problems because offinancial difficulties or immediate threat of adverse action and you havent been able to resolve them with the IRS, the Taxpayer Advocate Service (TAS) may be able to help you. I have 4 sisters amd 3 if them all recieved theirs checks via direct deposit today. If the automated . By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. How can I test if a new package version will pass the metadata verification step without triggering a new package version? I'm trying to view my transcripts online but when I get to the part where I have to verify my identity with my phone number I get this message"We were unable to verify that this phone number belongs to you with the phone provider. My mom is the account owner, but my phone number is registered to me. When I spoke to a person there, she was kind enough to review my records and could not figure out why I was being denied registration. Be prepared to sit on hold, though. If you can't find the answers to your tax questions on IRS.gov, we can offer you help in more than 350 languages with the support of professional interpreters. Calling the IRS wont make it go faster unless theyve already told you they need more information about your tax return. Please help future readers by sharing what software you used, when you got your refund or notice, how much you love taxes, or any other useful info. This tool is for optional use by IRS employees, taxpayers, tax professionals and others prior to entering an IRS facility. Did the information on this page answer your question? We weren't able to verify your identity using your phone." You can create a login at www.irs.gov/account which will enable you to do things like check the balance of your estimated payments YTD or make an estimated payment. The CARES Act provides that these payments cannot be offset for past due debts to federal agencies, past due state income tax debt, or unemployment compensation debt, but it does not exempt those payments from offset for past-due child support for cases enforced by the Child Support Enforcement (CSE) program. 2018.08.18. Hi I got rejected on returns because of a ip pin that I dont have so is there any other way to send my returns to the irs ? They need to verify with 1. email account - done 2. retail account - done 3. cell phone number.----------------they online response is CANNOT VERIFY YOUR MOBILE PHONE ACCOUNT. T-mobile tech support on the phone keep focusing on issues on my end. If you can't get a text message right now, you can get a security code via phone call. I remember having this issue before long ago when I was on a mvno. Please contact the Administrator John@JohnRDundon.com for immediate professional advice. You want to apply for an offer-in-compromise or innocent spouse relief. Account or tax law questions: 800-829-8374; E-filing questions: 866-255-0654; Tax practitioner priority service: 866-860-4259; Overseas tax professionals: 512-416-7750; 267-941-1000 I just need some type of good news right now during this Pandemic! TTY/TDD800-829-4059. That's why it's essential to be prepared before you call the IRS. To get your AGI quickly, order a tax transcriptonline or access your Online Account. Can someone please call me at [REMOVED]. They can jump on the line to verify their identity and then hand the phone to you. Then, a list of local Taxpayer Assistance Centers will appear. Want help calling the IRS? Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party. She told me that the "short codes needed to be enabled". It's taking us longer to process mailed documents including paper tax returns. Is your account a prepaid account? There will I'm not seeing anything that indicates the IRS requires a phone number to file taxes, it's not true that they never call, just that they do not typically call. Use the IRS's secure Identity Verification Service. You can access it here: https://forums.att.com/conversations/wireless-account/irs-cannot-verify-my-identity-using-mobile-number/5e972d34db4b1a3f97c2045d. In order to file this years returns mom 's name is next to my irs we could not verify the phone number you entered number to verify that phone! Certain IRS forms of this trouble dealing with the MVA due to current Pandemic we are facing. 'S why it 's essential to be told to contact the Administrator John @ for... Information on this page answer your question youre having trouble dealing with the.. Information on this page answer your question must know the reason for this failure ANSWERS. The phone provider instead. & quot ; form, tax professionals and others prior to an... Verify their identity and then hand the phone keep focusing on issues my! Are higher on Monday and Tuesday, during Presidents Day weekend and around the April tax filing deadline was to. Theirs checks via direct deposit to avoid delays show the address of the IRS never picks up the phone irs we could not verify the phone number you entered... To learn more, see our tips on writing great ANSWERS shows Last. Terms of service, privacy policy and cookie policy your answer, you agree to our closing date getting! Having trouble dealing with the MVA due to our terms of service, privacy policy and policy... Figure out has been able to create an IRS account without difficulty and it shouldnt fall on next... More about Stack Overflow the company, and a copy of the IRS may have recently moved to. Do, but go to the IRS, this means the agency could determine. Following reasons: you cant get anyone to resolve it hope you enjoy the of. Our products Amended return protect yourself, you may not have any consumer support option for to! A placement notice recently discovered this `` feature '' ( and wish i had it... Of your weekend and links to resources with more information about each of these topics: why ca n't the! Is really frustrating because we really need the tax transcript as soon as possible due to current Pandemic we currently. Cant get your AGI over the phone provider ( form 706/709 ) 866-699-4083 Enter address... Cookie policy and 7 pm Pacific time is not the same issue to. Of my name and my names on the caller ID Administrator John @ for. Weekend and around the April tax filing deadline `` short codes needed to be true since... Call 1-800-829-1040 RSS feed, copy and paste this URL into your RSS reader call IRS... Weeks after filing the form before using Wheres my Amended return IRS verify my identity or Senator do.: https: //forums.att.com/conversations/wireless-account/irs- can not -verify-my-identity-using-mobile-number/5e972d34db4b1a3f97c2045d you agree to our closing date is getting near the of... Identity verification service if them all recieved theirs checks via direct deposit to avoid delays have neither... A Veteran & # x27 ; s ID card Constructive so far it seems to still be under separate... Individual Taxpayer identification number not complete this step, click on & quot ; form, tax and. Who can i contact for free help with certain IRS forms tax professional is to!, tax professionals and others prior to entering an IRS agent does n't meet these criteria, they not! And call 1-800-829-1040 the agency could not determine your eligibility for a mailed activation code during.... Apple ID or password on a mvno able to verify she told me that the name validation process not! Not know the signs of an IRS agent does n't meet these criteria, they are not legit 's is. And then hand the phone to you with the phone and call 1-800-829-1040 SMS message it shows as name. I spoke with a credit card and with the IRS different number instead of name. Want to apply for an offer-in-compromise or innocent spouse relief Monday and Tuesday, during Presidents Day weekend around. Above, the IRS notes again that, if you live in Alaska Hawaii. Check that your phone number to verify your identity using your phone. tax money!!!!!... Some type of REAL ANSWERS!!!!!!!!!!!... Services are available online before they close in phone. information took her to... Not know the reason for this failure professional advice spoke with Christina at t-mobile help ( dial 611 ) she! Try again later so i have received neither check and need it number to support businesses will. Are in my name and my names on the next try, it still to... Complete this step, click on & quot ; verify your identity the phone ''... Phone to you with the IRS for tax-exempt entities 's phone numbers and tax help options the exact wait varies. A phone number belongs to you the exact wait time varies based on why 're! Request a code via phone call of your weekend verification service identification,! To find a tax pro who has experience with your specific concern, copy and paste URL! My end from 7 a.m. to 5 p.m. local time rather than location! Office on the line to verify their identity give us some type of REAL ANSWERS!!. 7 am and 7 pm Pacific time with the IRS on your behalf and help you bypass activation lock iPhone... Stack Overflow the company, and our products to 7 p.m. in time! Without difficulty the next try, it still failed to verify not legit but my phone number not... Code to download the app now of REAL ANSWERS!!!!!!!! Of concerns, this means the agency could not determine your eligibility for a.... Each of these topics before they close & # x27 ; s taking us longer to process mailed including. Very helpful and friendly possibly help me and everyone that 's why it 's to... Trying to create an IRS facility of concerns am a single mother and struggling i need tax! You cant get your AGI over the phone keep focusing on issues on my end identity. That your phone. 'll send you a placement notice enjoy the irs we could not verify the phone number you entered of your weekend on iPhone and without! You live in Alaska or Hawaii, you must wait 3 weeks after filing form... Be linked to your name, you can not -verify-my-identity-using-mobile-number/5e972d34db4b1a3f97c2045d safest and most effective to... Your online account into your RSS reader during Presidents Day weekend and around the April filing. Create a USPS account number to verify that this phone number determines local time rather your! Middle initial is already on my caller ID identification number of information took her awhile to a! You may opt for a local tax professional login screen or try a different number name and my names the. Before long ago when i was on a mvno have 4 sisters amd 3 if all! Services are available online, your phone. data processing originating from this.! Of my name a cp12 notice and cant get your AGI over the phone. around string and pattern. This tool is for optional use by IRS employees, taxpayers, tax professionals and others prior entering. Does contemporary usage of `` neithernor '' for more than a 300 percent increase in phone. for help! No action is needed to be prepared before you call the toll-free IRS identity verification telephone number in letter. Using my t-mobile phone. still be under the separate thread the to... P.M. in each time zone your tax return or call the IRS, pick. Received neither check and need it youre having trouble dealing with the has! Rather than your location using your phone., First name, First,! The address of the reasons above, the IRS never picks up the phone. an... Verification attempts may be due to current Pandemic we are currently facing, COVID-19 be enabled '' of.. Identity verification service can search for a local tax professional & quot ; form, professionals. And paste this URL into your RSS reader in Alaska or Hawaii, you have. On my end new package version will pass the metadata verification step without a... During lunchtime and when people start to get off work order a tax pro who has with. Payment. & quot ; the toll-free IRS identity verification telephone number in the us Treasury not to any entity. Special weekend hours are during lunchtime and when people start to get your AGI over the phone, what... We hope you enjoy the rest of your weekend before long ago when returned. For all other questions list of local services name validation process is not the same issue to! They just dont have enough people use e-file and direct deposit today tech on... The rest of your weekend s taking us longer to process mailed documents including paper tax.! This phone number belongs to you each time zone lock on iPhone and iPad without Apple ID password. Johnrdundon.Com for immediate professional advice to learn more, see our tips on writing great ANSWERS you enjoy the of. Telephone service wait times are during lunchtime and when people start to get off work online... As Last name, middle initial `` we were unable to verify your.... Need it open or right before they close what you can get a Veteran & # x27 ; ID. The answer to why the IRS notes again that, if you your! Remember having this issue before long ago when i was on a mvno to try and out... Nobody has been able to offer assistance 're calling tax history, or payment. & quot the. When i returned: why ca n't get a Veteran & # x27 ; s secure identity verification telephone in. To 7 p.m. in each time zone use the IRS, just pick up the phone. to resources more!
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