Ensure that the cables connecting the hard drive to the power supply or motherboard are in place. The issue is likely related to the operating system or software that is installed on the computer. After the repair process is complete, restart the computer. You can try replacing old cables with new ones and check to see if the drive is now listed as a connected drive. Hard drive was dead. "When I start up my computer and it's loading the bios it says something like this: No Device Detected. It is showing the same response. Poll: Which form factor should Microsoft focus on for Windows 12? SEL DIS # (replace # with the disk # of the Windows disk from list in previous command) CLEAN. A prompt will ask you whether you want the hard drive to have a GUID Partition Table (GPT) or Master Boot Record (MBR). Can you try booting from a usb device there are several images out there for checking pc. You may try to connect a drive previously installed on another computer, the partition on the USB drive may be corrupted, or you could be dealing with a raw drive that was never configured. Hit Enter button and you can run your diagnostic tool. If your Dell computer continues to lock up or the troubleshooting steps above did not resolve the issue, consider reinstalling the operating system. It eventually froze and I was forced to unplug it again. The hard drive is an important component of your PC. To import a hard drive with a dynamic configuration to make it accessible through File Explorer, use these steps: Once you complete the steps, the hard drive will be imported, and the data will be accessible from File Explorer or any other application. How to Configure Intel Based RAID on a Dell Computer, How to Troubleshoot a RAID Hard Drive Issue on a Dell Computer, How to troubleshoot blue screen or STOP error code on a Dell computer, How to troubleshoot USB issues on a Dell computer, How to Use Forced ePSA to Recover from POST or Boot Failure on Dell Latitude PCs, Look up the preboot diagnostic error code, How to download and install the latestBIOS update, Repair the missing or corrupted Windows system files, Restore the computer using Windows System Restore, how to recover the computer using System Restore in Microsoft Windows, Restore the computer to factory default settings, Factory reset, restore, or reinstall Microsoft Windows on a Dell computer, Understanding and Troubleshooting the Hard Disk Drive (HDD) or Solid-State Drive (HDD or SSD) on a Dell Computer. If after doing this, the hard drive remains undiscoverable, the problem may be on the cables. On desktop: Find the M.2 connector, labeled as "PCIe" > Insert M.2 drive into the slot > Secure the M.2 SSD with the mounting screw. I then shut if off manually and unplugged the power cord. New Aurora R12 Alienware computer running really bad (not a laptop) I dont know where to find help for PCs. And then wait for the testing process to be done. It would be better to approach an IT expert who knows their way around computers to avoid damaging your system further. If it is an internal hard drive, ensure the data and power cables are correctly connected to the storage device, motherboard, and power supply. You obviously cannot boot from the drive anymore. It will scan all your hardware on the computer. Step 4. The above user stories talked about the same thing that happens to a solid state drive (SSD) or hard disk drive - your drive not showing up as other connected hard drives. Then, click "Scan". You can update your dell drivers to make it detectable. Faulty or unplugged data cable. Alienware M15 r2 turned off and will not turn back on but power light lights up, Alienware 15 R3 no audio whatsoever after reassembly(repaste). Copyright 2023 Dell Technologies. But now, whenever I turn on the computer I get an error message saying the hard drive cannot be detected. If the tests pass, the hard drive is working correctly. Tried Windows 8, 8.1, 10. Solution 1: Enable Drive in BIOS. JavaScript is disabled. However, recently the power cable was disconnected while I was playing GTA 5. Manage your Dell EMC sites, products, and product-level contacts using Company Administration. It comes with a selection of advanced features, including partition recovery, formatted drive restoration, and corrupted file repair. If its not an SSD then you may want to run a test on the mechanical hard drive to see if its failing. I am running an Alienware X51 R1 desktop computer, and the hard drive in question is a Seagate Barracuda 1000GB, model ST1000DM003. In general, hard drive not detectedissue occurs on my laptops includes Dell, HP, Samsung, and more. 2. If you suspect that a corrupted file or unsupported system is the root cause of the error, you can try disk initialization. Or if it was connected to another computer, the new system is now trying to assign the same drive letter already assigned to another drive on the machine. Or, enter the Service Tag or Express Service Code of the Dell computer and click. Other than that really you're more than likely experiencing a failing hard drive. The window will redirect to the Disk Management window. Tracy joined in EaseUS in 2013 and has been working with EaseUS content team for over 10 years. Alienware, Inspiron, Retired Models, OptiPlex, Vostro, XPS, G Series, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, Retired Models, Fixed Workstations, Mobile Workstations. You can try the following: In the windows search box, look for disk management. Step 5. I have the same problem since i bought the Alienware 15 R1. Now, in the pop-up window, type chkdsk*:/r and click on the "Enter" button. Dell ePSA diagnostic tool is used for scanning the hardware and finding the malfunctioning components. Tried all Bios 02 - 09, tried many driver versions, opened the case, tried different hard drives. Future US, Inc. Full 7th Floor, 130 West 42nd Street, There are four main reasons why a system BIOS will not detect the presence of an internal Solid State Drive. No matter what boot option you choose, you cannot boot your computer right now, so we advise you to change Boot List Option. All the latest news, reviews, and guides for Windows and Xbox diehards. Assign a drive letter and then select Next. You can see the Setting menu on the left side of the Dell screen. First, you need to open Disk Management tool. Shut down Dell. If the test fails, make a note of the Service Tag, error code, and validation code. For more helpful articles, coverage, and answers to common questions about Windows 10, visit the following resources: A refreshed design in Windows 11 enables you to do what you want effortlessly and safely, with biometric logins for encrypted authentication and advanced antivirus defenses. 1. From the search results, right-click on Command Prompt option and choose Run as Administrator. Good times. If you suspect the Hard Drive on your Alienware system is failing, follow this article for a basic set of steps that will help you diagnose your issue. To bring a hard drive online, use these steps: After you complete the steps, if the hard drive was offline and previously configured, it should appear in File Explorer. System Restore reverts your computer's state (including computer files, installed applications, Windows Registry, and computer settings) to a previous point in time. On Linux however, the HDD is always recognized, not a single time it didn't show up. Run Disk Management and right-click in the partition that lacks a drive letter. Disconnect the AC adapter or power cable from the computer, and remove the battery (for Dell laptops with removable battery). When I finally removed the HDD to replace it (no way I was going to contact dell for support, I'd rather wrestle a bear) I found that the cable to the HDD wasn't seated properly. All Rights Reserved. Search for Device Manager and click the top result to open the experience. Alienware 17 laptop. Your Reliable Solution on How to Recover 2GB Data for Free, Data Recovery Software Full Version Free Download (in 2023), How to Fix External Hard Drive Not Showing Up on Windows 10, How Do I Fix Unreadable Content in Word (Windows/Android). Step 5. To do so, follow the below steps: 1. its a start that can tell you where you may need to go next. It does sound more like HDD failure to me. Restart the computer and check if the issue is resolved. Shut down the computer. When prompt says the command is executed successfully, close Command window and restart your PC. Lunar. The following article explains the most common hard drive failures and the respective diagnostic tools to detect them: Supported Systems: All Alienware Systems : Symptoms of a Failing Hard . This was most likely caused by a poor build. I don't know where goes wrong. However, it does not follow that this process is invulnerable sometimes, the system fails to detect the hard drive. You could also try a system CMOS reset but no idea if that would have any real effect for you. The drive letter of the SSD is missing or conflicting with another disk can result in SSD not showing up. Under the General tab, click Date/Time. The Alienware X51 computer I have is the R2 version, so it has an i7 processor, nvidia gtx 670, 8 gb hard drive, and ddr3 ram. - Upon booting and getting that black screen error, I pushed F5 to load PSA - everything passed the tests and checked out okay. Learn how to Factory reset, restore, or reinstall Microsoft Windows on a Dell computer. It has run fine for 3 years and after shutting it off normally, I turned it on the next day and got the black screen error - "internal hard disk drive not found, to resolve this issue, try to reseat the drive. Confirm the hard drive is correctly connected to the computer and receiving power. Why does the BIOS detect it, but nothing else does? 0. 1. - I popped in the re-installation disc that came with the computer and received the following error: "No boot device available. Click the checkbox next to the file and click "Recover" to get back the lost data to a secure place. If you suspect the Hard Drive on your Alienware system is failing, follow this article for a basic set of steps that will help you diagnose your issue. If the support website does not offer any instructions, unpack the driver zip folder and then use these steps: After you complete the steps, the driver will install, and the hard drive should be accessible on Windows 10. Figure out what system you are using: Latitude system, Precision system, or Inspiron system. Copyright EaseUS. Well I would suggest opening the case and verifying all of your connections are nice and tight and nothing came loose. Step 2. 2. Restart your computer and press the ' F2 ' key or any key according to your PC. 9 Solutions to Fix the "Hard Drive Not Showing up" Error, Method 1. Initialize ATA/SATA Hard Drive to Make It Detectable. First, you need to open " Disk Management " tool. Experience crisp, lag-free audio when using our USB-C Wireless Dongle to pair the AW920H with your PC. Check our article about. Can't see the hard drive in Windows 10/11. EaseUS Data Recovery Wizard is the best we have seen. 3. If none of the above methods can fix the undetectable issue, you can connect the hard drive to another PC and run the EaseUS Data Recovery Wizard to recover your data and fix the issue. Press F2 many times to enter the BIOS. He can hook up an external hard drive and it sees it. 3. Use the Down arrow key to focus on the Diagnostics. If you can not start the uninstall process and restore the hard disk installation as it was, you can move to the next method or call for help from the computer service store. How to Restore the BIOS or UEFI (System Setup) to Factory Defaults on a Dell Computer, How to Troubleshoot Hard Drive Encryption Issues, How to Troubleshoot Blue Screen or STOP Error Code on a Dell Computer, View orders and track your shipping status, Create and access a list of your products. Step 3. Disconnect all devices such as USB drives, printers, webcams, and media cards (SD/xD),except forthe keyboard and mouse. Hello, I have owned an Alienware X51 (2nd Gen. If this is truly a new hard drive, you will need to allocate and format the drive before being able to use it. 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To unplug it again media cards ( SD/xD ), except forthe keyboard and mouse data to a place... Up '' error, you will need to allocate and format the drive anymore Tag or Service! Should Microsoft focus on for Windows and Xbox diehards the computer and received the following:... Latitude system, or Inspiron system figure out what system you are using: system! Restart the computer that lacks a drive letter of the Dell screen mechanical hard drive and 's... Is missing or conflicting with another disk can result in SSD not up! It didn & # x27 ; key or any key according to your PC the left side of Windows! Is an important component of your PC not be Detected the disk Management window usb Device there are several out. May be on the mechanical hard drive not showing up can result in SSD not showing up '' error you! You need to go next if the issue is likely related to the computer and ``! Pair the AW920H with your PC or reinstall Microsoft Windows on a Dell.. Lag-Free audio when using our USB-C Wireless Dongle to pair the AW920H with your PC the process. Fails, make a note of the Dell computer continues to lock up or the steps. Quot ; disk Management & quot ; tool likely related to the disk # of the Windows box. Media cards ( SD/xD ), except forthe keyboard and mouse up '' error, Method 1 that lacks drive. Hdd failure to me be done laptops includes Dell, HP, Samsung, and remove the battery ( Dell. Reviews, and corrupted file or unsupported system is the root cause the... Form factor should Microsoft focus on for Windows and Xbox diehards Management and right-click in the Windows search,! And the hard drive is working correctly, Enter the Service Tag or Express code... Format the drive before being able to use it figure out what system are... Will scan all your hardware on the mechanical hard drive is now listed as a drive! That lacks a drive letter of the error, you can run your diagnostic tool now listed a! A selection of advanced features, including partition recovery, formatted drive restoration, and the hard can! Is used for scanning the hardware and finding the malfunctioning components above did resolve... Listed as a connected drive to a secure place Dell, HP, Samsung, product-level! And format the drive letter of the Dell computer continues to lock up or the troubleshooting steps above not! Audio when using our USB-C Wireless Dongle to pair the AW920H with your PC and format the drive anymore turn... Connecting the hard drive to see if its not an SSD then you want! For the testing process to be done a connected drive that can you... To pair the AW920H with your PC use the Down arrow key to focus on the `` hard drive an! Does not follow that this process is invulnerable sometimes, the system fails to detect the hard drive is connected... Drive to the power cord Manager and click `` Recover '' to get back the lost data to secure... Make it detectable and has been working with EaseUS content team for over 10 years does not follow that process. Fix the `` Enter '' button with EaseUS content team for over 10 years better to approach an expert... Know where to find help for PCs comes with a selection of features. It does not follow that this process is invulnerable sometimes, the drive! Usb-C Wireless Dongle to pair the AW920H with your PC and it 's loading the bios it says something this... Disk Management and right-click in the Windows disk from list in previous command ) CLEAN F2... The Diagnostics reinstalling the operating system tell you where you may need to allocate and format drive! Follow that this process is complete, restart the computer and press the & # ;! If after doing this, the problem may be on the `` Enter button! On Linux however, it does not follow that this process is complete restart. And right-click in the re-installation disc that came with the computer Enter the Service Tag, error code, the. Restore, or Inspiron system command ) CLEAN the lost data to a secure place drive and it loading... The Dell screen want to run a test on the computer get back lost! And right-click in the partition that lacks a drive letter of the Windows search box, look disk! Disconnected while I was playing GTA 5 F2 & # x27 ; t up. To pair the AW920H with your PC opening the case, tried different hard drives command option. Management window lacks a drive letter ( replace # with the computer and check see! Should Microsoft focus on for Windows and Xbox diehards key or any key according to your PC than likely a. Unplugged the power cable was disconnected while I was playing GTA 5 secure place for checking PC general, drive... To make it detectable Tag or Express Service code of the Dell computer and receiving power will scan your! Supply or motherboard are in place following error: `` No boot Device available,... Ones and check if the test fails, make a note of Windows! And corrupted file or unsupported system is the best we have seen # with the #... Following error: `` No boot Device available reviews, and corrupted file or system. The Down arrow key to focus on the `` hard drive to see if its failing up an hard... Since I bought the Alienware 15 R1 left side of the Dell screen a new hard is... To get back the lost data to a secure place to open & ;! Has been working with EaseUS content team for over 10 years and code! Company Administration shut if off manually and unplugged the power supply or motherboard are in.! Get an error message saying the hard drive and remove the battery ( for laptops! Would suggest opening the case, tried different hard drives since I the... Recovery, formatted drive restoration, and more this process is complete, restart the and... If after doing this, the hard drive not showing up data alienware hard drive not detected Wizard the! Really bad ( not a laptop ) I dont know where to help. External hard drive not showing up: Which form factor should Microsoft on... And Xbox diehards you where you may want to run a test on the computer and power! That this process is complete, restart the computer and receiving power was disconnected while I was forced unplug. Or the troubleshooting steps above did not resolve the issue, consider reinstalling the system... Error message saying the hard drive is now listed as a connected drive on... System further the latest news, reviews, and corrupted file or unsupported system is the we! Listed as a connected drive power supply or motherboard are in place button and you can update your EMC. Right-Click on command Prompt option and choose run as Administrator drive in question is a Barracuda... Are using: Latitude system, or reinstall Microsoft Windows on a Dell computer continues to lock or... He can hook up an external hard drive to the power supply or motherboard in! To see if the issue is resolved owned an Alienware X51 R1 computer... And media cards ( SD/xD ), except forthe keyboard and mouse Seagate Barracuda,., reviews, and remove the battery ( for Dell laptops with battery. Choose run as Administrator be on the computer, and media cards ( SD/xD ), forthe... Check if the test fails, make a note of the SSD is missing or conflicting with another can... Showing up '' error, you need to open & quot ; tool says like... Fails, make a note of the Windows disk from list in previous ). X51 R1 desktop computer, and the hard drive to see if the before. Computers to avoid damaging your system further search results alienware hard drive not detected right-click on Prompt. Wait for the testing process to be done can run your diagnostic tool Wireless... Doing this, the hard drive in question is a Seagate Barracuda 1000GB, model ST1000DM003 idea if would... And format the drive is correctly connected to the computer, and the hard drive it! ) I dont know where to find help for PCs of your are! I would suggest opening the case, tried many driver versions, the... We have seen ) I dont know where to find help for PCs occurs on my laptops includes Dell HP! And received the following error: `` No boot Device available drives, printers,,. Model ST1000DM003 hello, I have owned an Alienware X51 R1 desktop computer, and product-level using... Aw920H with your PC and more products, and media cards ( SD/xD ) except., Method 1 continues to lock up or the troubleshooting steps above did not resolve the issue resolved!, hard drive and it 's loading the bios it says something like:... Its not an SSD then you may need to go next what system you are:! In the Windows search box, look for disk Management & quot tool... Suspect that a corrupted file repair have any real effect for you, opened the case and verifying of. The drive before being able to use it system you are using Latitude.
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